Best CRM Software List for Small Business
CRM software is defined as sales force automation (SFA) software. Through CRM software, businesses can easily track and manage customer interactions in a single system of record. The intent of CRM Software is to store, organize, and analyze business contact and customer information. Alongside contact information, history, and transaction summaries are also included.
Using the CRM platform, all the teams in the business, such as sales, marketing, and customer service, can automate the collection and organization of customer, lead, partner, and critical business relationship data. In short, the software will improve businesses’ relationships with their customers. It will keep an eye on the relationships with customers. Thus, the company will provide better service to the customers.
When it comes to CRM software, many more are accessible presently. However, a business should consider one according to its requirements. Of course, selecting software with all advanced features is hard. Therefore, look at the below-mentioned best 13 CRM software.
Best 14 CRM Software with Advanced Features
1. KONDESK
A CRM system designed especially for the Edu-immigration business. This product of KONZE empowers you with easier lead management, user management, and sales funnel tracking. Free your consultants from the hassle of juggling through spreadsheets and deliver seamless customer service with the daily notification of due follow-up calls. The list of features is expansive and is better explored during the trial period.
Moreover, it allows you to integrate with various tools to ease your communication and streamline document management and appointment scheduling. With this power-packed product find yourself working with an ever-ready support team. To explore the product, the team provides a free demo and a trial for 15 days, during which you need not add your card details.
2. Salesforce Sales Cloud
Undoubtedly, every business always looks for flexible CRM software. Thus, choosing Salesforce Sales Cloud would be best since it has an optimistic feature. The Flow Builder in the software allows one to make custom process management automation. For that, tap on Flows in Settings, and later choose the type of flow you need.
Salesforce Sales Cloud lets you control the accessibility of view and edit fields. You can modify it at the page level. At the field level, one can even create own text that gives an explanation to the available in the field. It has many prebuilt reports for deals, activities, top accounts, win ratios, conversion rates, and so forth.
For more features, one can even go for Salesforce’s Zapier integrations. Salesforce is the best choice for businesses that look for advanced features in CRM software.
3. Zendesk Sell
Are you looking for CRM software to integrate all the departments? Zendesk Sell is your choice of software as it will let you collaborate as much as possible. It would be best to have a better CRM solution for those whose business requires extended customer experience tactics even after the sales. Zendesk Sell is the type of software that will centralize data from multiple customer touchpoints.
Specifically, Zendesk Sell is suitable CRM software for small businesses and even solo entrepreneurs. It has significant CRM features such as a customizable sales pipeline, basic reports, and a team document repository. The admin can control and make team members look at the queries mentioned by employees outside the sales team for any changes.
4. Salesflare
CRM software should make your business stand out from the rest. Salesflare is the CRM platform that will automatically pull contact info, company roles, and other details using emails, social profiles, and other sources. Therefore, undeniably, Salesflare CRM Software helps you save a lot of time.
Alongside, Salesflare automatically logs actions by your team, including meetings, calls, and other activities. Most importantly, Salesflare is very flexible for businesses to deal the customers efficiently. As the collected information is stored in a dedicated section, even your whole team can easily access it.
Salesflare is quite simple to work with and has a lot of the latest features. Also, in this CRM software, you can obtain additional support certainly.
5. Score
The score is CRM software that will assist in coordinating your sales process and improve your team’s performance. It is loaded with good sales pipeline management, project & task management, collaboration, billing, and reporting features. Notably, the platform lets you manage leads cylindrically.
You are all set to effortlessly view and easily drag and drop them from one stage to the next. One can take a look at the client’s details such as contact details, quotes, communication history, linked projects, etc. The available tools allow you to manage your sales process, tasks, calendar, invoices, and much more.
In short, Scoro assists you in saving a lot of time that you spare on reporting, meetings, and double data entry.
6. Nimble
Nimble is the CRM software that will combine the sturdiness of the usual CRM along with it includes contact management, social media, sales intelligence, and marketing automation. All of these help your team to build better work relationships in a multi-channel world.
Notably, the platform integrates productivity apps intending to obtain user contacts, communications, calendars, and others in a single platform. It will collect details from the topmost social media platforms such as Facebook, LinkedIn, and Twitter.
7. Creation
Most CRM software is provided with an enterprise plan that will prevent businesses from restricting from large operations. Creation is enterprise-grade CRM software that is developed by keeping the requirements of companies in mind. The platform will give proper CRM solutions, including sales, marketing, and customer service teams.
Creation is suitable software for large sales teams. This end-to-end sales management platform will assist in simply doing any process. In specific, it will let you save a lot of time. Of course, Creatio is for customer service teams that aim to do excellent customer experiences end to end.
8. Freshworks CRM
Freshworks CRM is a CRM software for integrated calling. It is a platform for sales professionals. All because it will help to make and receive various calls and collect data through calls. Undoubtedly, it will let you sync your existing phone number on the platform. Even you can go for a new local or toll-free number.
Within a click, you can make a call, and it has options such as call recording, call transfer, conference calling, and a widget that will let you call even from Freshworks’ sales page. You can set custom ringtones to make your customers hear them. For sure, that will enhance the customer experience. Specifically, Freshworks supports sales calls; that’s why it has features that will help to track active customers. The features include deal and account management, list segmentation, email sync, and website visitor activity tracking.
9. Pipedrive
Want easy-to-work CRM software? Pipedrive is your perfect CRM software option. Of course, most of CRM software is provided with flexibility. However, Pipedrive is the one that will help the salespeople. It does not have other additional features like marketing or service, which makes you interrupt.
Even if you look at Pipedrive CRM software UI, simple but loaded with all the options, and for more, one can even use the search box. Through the expandable menu on every page, one can add deals, activities, and leads in no time. The mailbox enables you to email directly from the inbox or contact record, track opens, and email history.
The platform offers sales-related features including live chat, chatbot, forms, and prospecting capabilities. All these will let you connect with potential customers.
10. WORKetc
WORKetc is a cloud-based CRM platform that includes projects, billing, help desk, reporting, and collaboration capabilities. The top features are the highlights of the software, such as project management and client access, custom fields, Gmail and Outlook plugins, customer account history, and billing featuring multi-currency.
The platform will easily integrate support cases directly inside all areas. That’s enough for the business as the customers have seen the company.
11. Hubspot
HubSpot is a CRM software that has everything for the business. The platform will allow you to organize, manage, track contacts, and build better customer relationships. Importantly, HubSpot CRM Software will remove spreadsheets and manage pipelines, thus getting superb customer insights that will enhance sales.
Instead of gathering contacts from spreadsheets and emails, this platform will get them from every individual interaction. It has a free version that will let users learn. Once you gain experience with the software, you can upgrade it. None of the CRM software stands with the excellent customer experience of HubSpot.
12. Zoho CRM
Zoho CRM is a cloud-based CRM platform that has integrated customer relationship capability. That’s what made this platform across the globe. One hundred fifty thousand businesses have used Zoho CRM across the world. Using Zoho CRM will ensure lasting customer relationships and maximize team productivity.
Most importantly, a business can reduce manual data entry, eliminate redundancies, and speed up the project certainly. In short, it will let you manage your CRM data. Be it any requirements of the business Zoho CRM will accomplish it and make your business succeed.
13. Less Annoying CRM
Less Annoying CRM is a simple CRM platform for small businesses. The software will allow you to manage your contacts, leads, notes, calendars, to-dos, and much more. It makes use of a straightforward web app. It is accessible with three principles such as simplicity, affordability, and outstanding customer service.
Notably, the platform does not use up your time in the name of training and all. You feel at ease to use, and you are all set to find the tools you require as well. Even people with zero knowledge of technology find it effortless to use this platform.
14. Close.io
Close.io is a unique sales CRM software. It is an excellent CRM for managing and automating standard sales activities including outbound email cadences, text message (SMS) outreach, phone calls, predictive dialers, pipelines, and sales reporting. Along with other features such as sales automation, opportunity management, follow-up reminders, and other tools.
For sure, you find the software perfect since it has everything you want. Undoubtedly, it will boost your productivity. It is for both sales and marketing. Thus, one can use it for any purpose.
Conclusion
Thus, you have reviewed the topmost CRM software, including its features, interface, support service, and practical purpose. From the platforms, mentioned above you should pick one based on your business needs.
