Adopting VoIP is a Great Way to Future-Proof Your Company
Two decades ago, VoIP (Voice over Internet Protocol) is somehow mystifying to many business owners. What they didn’t realize is that the VoIP virtual number phone system has the significant potential to bring their businesses to a higher level. We cannot blame them because of the scarcity of information about advanced communication technology on the Internet.
Nowadays, companies and organizations that are willing to adopt the changing technology are the ones who will survive and thrive in the post-COVID-19 era. The challenges raised by the disruption of businesses worldwide should be faced with a device plan to enhance business processes.
How VoIP can Future-Proof Business?
Businesses that continue to operate at the moment are lucky enough to consider shifting to digital technology in order to improve daily operations. And there is no doubt that adopting VoIP is a great way to future-proof your company.
There is no better option than embracing a technology that will not only allow your business to thrive but will also enhance customer satisfaction. And VoIP, being a cloud-based telephony system has the capability to meet these expectations and beyond. Moving from an outdated, traditional phone system and switching to a VoIP system is one of the best decisions that you will ever make.
What is VoIP?
VoIP (Voice over Internet Protocol) was originally launched in 1995 on the Internet. And today, it has significantly changed the method we communicate.
In layman’s terms, VoIP refers to phone calls that are conveyed through the Internet, unlike the conventional telephone system that uses regular wired lines. It is a state-of-the-art technology that offers you the ability to make calls utilizing an Internet connection instead of the conventional phone line. You can either choose to call others who have the same service, or you can choose to call anyone including local calls, long-distance calls, mobile phone numbers, and even international contact numbers. How virtual phone numbers work?
To ensure that your business is ready not just today but in the coming future, you should consider some key features of VoIP to stay ahead:
Key Features of VoIP
Accessibility and flexibility for you and your remote employees
Living in a modern world also means adopting a modern business phone system that is accessible to all your team members. It should be easy to manage remotely and with a user-friendly interface.
Robust features
VoIP comes with different valuable features that can significantly help your remote team be more productive and agile. The integrated unified communications services of VoIP – phone calls, voice mail, faxes, conference calls, and more – are all achievable through different mobile devices and computers.
No need for expensive copper wires
As mentioned above, VoIP uses the Internet to make phone calls. If your business is already wired for Ethernet, then there is no need for you to purchase additional equipment or hardware in setting up your VoIP telephone system.
All you need to do is register with a reliable VoIP service provider such as Telnum. It is the first step of the process so you can enable your communication devices to be connected to your service provider.
Your VoIP phones will look like just ordinary phones
To be honest, you can’t almost tell the difference between an ordinary desk phone and a VoIP phone in terms of outward appearance. VoIP phones have the same keypad just like landline telephones. VoIP phones also have handsets, speaker locations, and receivers which make them identical to conventional telephones.
Most VoIP companies like Telnum offers the features that ordinary phone services charge extra fees for once they are added to your service plan. With VoIP, you will get to enjoy:
- Caller ID.
- Call Transfer.
- Return Call.
- Repeat Dialing.
- Three-Way Calling.
- Call Waiting.
In addition to that, you will have the opportunity to enjoy the following:
- Call forwarding to your chosen number.
- Sending the calls directly to your voicemail.
- Opt for a “not-in-service” message.
- And many more.
Keep Your Pace with the Trending Communication Technology
There are various reasons why VoIP can future-proof your company. VoIP can expedite tasks and deliver those significant features and functions that you can’t either find in a conventional phone system or are expensive to adopt. Below are the benefits of VoIP that you can get for your business:
- The scalability with VoIP is so easy that you can transmit more than one phone call on the same Internet broadband. This means that it will be easier for you to add telephone lines to your business without the additional cost of physical lines and equipment.
- With VoIP, features that usually come with extra charges by some telecommunication companies are already included. Such features are call forwarding, automatic redialing, caller ID, and others. And configuring the said features is so easy on your part.
- The flexibility of VoIP goes beyond your borders, which means you and your team can answer and receive calls regardless of location.
- Another benefit is the fact that you can boost your customer service simply because their calls can be answered 24/7, without the need of staying in the office beyond working hours. What’s more, customers and clients can connect with your business through various channels of communication.
Final Thoughts
There is no better idea than to switch to Voice over Internet Protocol system. Be reminded that most companies and organizations have already shut down due to the pandemic. But if you want to survive and thrive in the business world, you must think of a communication system that will allow your customers and prospects to get in touch with you, any time of the day.
And looking back at the benefits VoIP can provide to your company, there is no doubt that it can definitely help your business transition from a conventional phone system to a more sophisticated cloud-based communication technology.
If you are still in doubt if you should switch to VoIP, don’t hesitate to call Telnum, your one-stop-shop cloud-based telephony system provider. Our Tech Specialists are always ready to help you future-proof your business.
